Use cases
Software to recover unpaid invoices
Last updated: June 2026
What can recovery software do — and what can’t it?
It can organise your evidence, verify debtor details, draft a Letter Before Action, assemble a Court Readiness Pack, and give the debtor a clear way to respond. It cannot give legal advice, act as a regulated collector, file a court claim, or guarantee payment. Those boundaries matter — good software is honest about them.
How does it use invoice evidence?
Recovery software brings the invoice, contract, delivery proof, communications, and verified debtor details together so the account of the debt is clear. You can import this from your accounting tool with a read-only connection or by CSV.
What does the debtor workflow look like?
A typical flow: confirm the debt → reminders → Letter Before Action → debtor portal where the debtor can view the position, raise a dispute, or arrange to pay → court-readiness review if it remains unpaid. You approve each escalation.
Where do the Letter Before Action and Court Readiness Pack fit?
The Letter Before Action is the formal pre-court step; the Court Readiness Pack organises the evidence for any decision to escalate. Software prepares both from your records. The decision to send, and any decision to go to court, stays with you or your solicitor.
What is the debtor portal for?
The debtor portal gives the other side a secure, link-based view of the case so they can see the position, raise a genuine dispute, or arrange payment. It fails closed on an invalid link and never exposes more than the case it belongs to.
When might you still need a solicitor or agency?
For contested, complex, or higher-value debts, take legal advice. Some businesses also choose a debt collection agency to chase on their behalf. Software and these services are not mutually exclusive — organising your evidence first makes either path faster.
WolfX is software for evidence-backed invoice recovery workflows. WolfX is not a law firm, debt collection agency, court, or payment processor. This site provides general information, not legal advice.
Sources
- Late commercial payments: charging interest and debt recovery — GOV.UK
- Practice Direction on Pre-Action Conduct and Protocols — Ministry of Justice (Civil Procedure Rules)
- Pre-Action Protocol for Debt Claims — Ministry of Justice (Civil Procedure Rules)
Frequently asked questions
Can software guarantee I get paid?
No. No software can guarantee recovery. WolfX helps you organise evidence and prepare documents; the outcome depends on the facts of the debt and the debtor.
Does the software contact my debtor for me?
WolfX gives the debtor a secure portal to view the case, raise a dispute, or arrange to pay, and helps you prepare documents. It does not act as a debt collection agency or collect payments.
Can I import invoices automatically?
You can connect a supported accounting tool with a read-only link to read overdue invoices, or use CSV / manual import. WolfX does not write back to your accounting tool or change invoice status there.
See what recovery software can organise for you.