Contact WolfX

Email is the best way to reach us. Write to founder@usewolfx.com with a short description of your situation: who owes the invoice, roughly how much is outstanding, how overdue it is, and what you would like to do next. The more context you share, the more useful our first reply can be.

WolfX is software that helps UK business-to-business creditors prepare evidence-backed invoice recovery workflows. We are not a law firm and we do not give legal advice, so please do not send anything you would not be comfortable sharing for an internal, solicitor, compliance, or pre-action review.

We read every message and reply by email. We will point you to the right starting point for your case and answer questions about how WolfX works, what it can and cannot do, and which plan fits. We do not commit to a fixed response time, but we aim to come back to you promptly.

To help us help you, it is useful to know whether your debtor is a limited company or an individual or sole trader, because the pre-action steps differ. For a company, the Practice Direction on Pre-Action Conduct applies (typically at least 14 days to respond). For an individual or sole trader, the Pre-Action Protocol for Debt Claims applies, which gives a 30-day period to reply.

To start a case, gather what you have — the invoice, your contract or terms, purchase orders, delivery confirmations, and any chaser emails — and store the records in the Evidence Vault so they are organised and easy to reference. From there, WolfX helps you generate a Letter Before Action and, where appropriate, a Court Readiness Pack that pulls your evidence together for internal, solicitor, or pre-action review.

WolfX does not guarantee recovery. It does not file court claims for you, collect debtor payments directly, or send physical post. It helps you prepare and organise the evidence and documents you may need, so any next step you take is well supported. See the getting started guide for a step-by-step walkthrough.

Yes. If you would like a closer look at your situation before committing, email founder@usewolfx.com and ask for a recovery review. Tell us about the invoices in dispute and what you have tried so far, and we will talk through how WolfX could help you structure the evidence and prepare the documents for your case.

A recovery review is a conversation about your workflow and how to use the software — it is not legal advice, and it is not a promise that any particular debt will be recovered. If you need a legal opinion on your specific circumstances, speak to a solicitor.