Use cases
What evidence do you need for an unpaid invoice?
Last updated: June 2026
The contract or order
The agreed terms — a signed contract, a purchase order, accepted terms of business, or an email agreement — establish what was agreed, at what price, and on what payment terms. This is the foundation of the debt.
The invoice
The invoice itself: number, date, amount, due date, and what it covers. A statement of account showing the outstanding balance and any part-payments helps reconcile the figure.
Proof of delivery or acceptance
Evidence that the goods or services were delivered and accepted — delivery notes, sign-offs, timesheets, completion confirmations, or correspondence acknowledging the work. This counters a “we never received it” defence.
Communications
A dated trail of reminders, replies, and any chase calls. It shows you gave the debtor a fair chance to pay and records what was said on both sides.
Payment promises
Any promise to pay — a date, a part-payment plan, an acknowledgement of the balance. Promises both move the case forward and strengthen the record that the debt is accepted.
Dispute status
Whether any part of the invoice is genuinely disputed, and how that dispute stands. Recording this honestly matters: the courts expect disputes to be addressed before escalation, not ignored.
Debtor company verification
Companies House verification means checking a limited-company debtor's registered name, company number, registered office and status against the official Companies House register before you escalate. It confirms you are pursuing the correct legal entity at the correct address. WolfX uses these details to label the debtor accurately in your evidence; it does not change the register.
Letter Before Action proof
If you have sent a Letter Before Action, keep the letter and a record of when and how it was sent. It evidences that the formal pre-court step was taken and the deadline given.
Keeping it together: the Evidence Vault
WolfX stores these records in an Evidence Vault with an integrity trail, so the account of the debt — who owes what, why, and since when — is clear, consistent, and easy to review. WolfX is software; it does not provide legal advice.
WolfX is software for evidence-backed invoice recovery workflows. WolfX is not a law firm, debt collection agency, court, or payment processor. This site provides general information, not legal advice.
Sources
- Practice Direction on Pre-Action Conduct and Protocols — Ministry of Justice (Civil Procedure Rules)
- Pre-Action Protocol for Debt Claims — Ministry of Justice (Civil Procedure Rules)
- Companies House — search the register — Companies House
Frequently asked questions
What evidence proves an unpaid invoice?
To evidence an unpaid UK invoice you typically want the contract or agreed terms, the invoice itself, proof of delivery or acceptance, your communication history, any payment promises, the dispute status, and verified debtor details from Companies House. WolfX stores these in an Evidence Vault so the account of the debt is clear: who owes what, why, and since when.
Which document matters most?
Usually the contract or agreed terms together with the invoice and proof of delivery or acceptance. A clear communication history and verified debtor details strengthen the picture.
What is Companies House verification?
Companies House verification means checking a limited-company debtor's registered name, company number, registered office and status against the official Companies House register before you escalate. It confirms you are pursuing the correct legal entity at the correct address. WolfX uses these details to label the debtor accurately in your evidence; it does not change the register.
Organise your evidence in one place.