A kitchen table at 10pm, an opened letter beside a laptop and a cold mug.

AnswersWhen a client goes under

The liquidator wants me to repay money the company paid me. Can they do that?

The short answer

Only through the court. Their letter is a request, not an order, and the usual claim is that a payment put you ahead of other creditors2 in the six months before the winding up began3, when the company could not pay its debts. The liquidator must also show it meant to favour you; that is presumed only if you are connected, and then the window is two years. But in a court winding up, a payment after the petition is void unless the court orders otherwise7.

The numbers

The windows the law uses.

6 monthsBefore the winding up began: the window for a payment to an ordinary creditor.3
2 yearsThe window for a connected person, and for gifts or sales far below value.3

What you can add

A £7,200 payment, 39 days before liquidation

Say a design studio invoiced another business £7,200, due on 15 June 2026. The client paid on 14 August 2026. On 22 September 2026 the client goes into creditors' voluntary liquidation, and the liquidator asks for the £7,200 back. The six months ending with 22 September 20263 start on 23 March 2026, so the payment, 39 days before, is inside the window. For a connected person the window would start on 23 September 2024. The 5p in the pound is an illustration, not a forecast.

£7,200.00You repay the liquidator
£360.00Your old invoice, claimed in the liquidation: £7,200 × 5p in the pound4
-£6,840.00Net loss after repaying in full and getting 5p back

Asking for the grounds first costs one letter. Paying first costs £6,840 if the claim would have failed on the dates or the tests.

The road ahead

Six steps. Reply first, pay later.

  1. Step 1: Read the three dates

    Note the day you were paid and the day the winding up began: the resolution date9, or the day the petition was presented8 if a court wound it up. If liquidation came straight after administration, use the day it entered administration3.

    The payment must fall in the six months ending with that day3, or two years if you are connected6. A payment after the petition is void unless the court orders otherwise7, whatever the company meant: see an insolvency solicitor now.

    Cost: FreeTime: 10 minutes

  2. Step 2: Work out which claim it is

    A supplier paid an invoice usually faces a preference: a creditor paid ahead of the others2. A transaction at an undervalue1 is a gift, or a sale far below value, and has a good-faith defence.

    A payment that cleared a debt a director had given a personal guarantee for gets a close look, because the law names a guarantor among those who can be preferred2.

    Cost: FreeTime: 10 minutes

  3. Step 3: Reply in writing, and pay nothing yet

    Send the letter below within a few days. It admits nothing and asks for the grounds. A liquidator who hears nothing can still apply to the court2.

    Cost: FreeTime: Same day

  4. Step 4: Test what comes back

    For a preference, the court can act only if the payment is inside the window, the company could not pay its debts5 then or because of the payment, and, unless you are connected, the liquidator shows it meant to put you first2. Check each against your dates.

    Cost: FreeTime: 30 minutes

  5. Step 5: Take advice if the sum is large or the dates are close

    Use an insolvency solicitor. If the liquidator offers to settle for less than the demand, decide that with the solicitor, not on the day the offer arrives.

    Cost: Solicitor's feeTime: Before you reply in full

  6. Step 6: If a court orders repayment, claim the old debt

    The order can let you prove for the old invoice in the liquidation4, as an unsecured creditor, usually far back in the queue. Here is how to make that claim.

    A personal guarantee backing that invoice can be revived by the same order4.

    Cost: FreeTime: After the order

A letter you can copy

Reply to the liquidator asking for the grounds

Send it within a few days of the liquidator's letter, before you pay anything or agree to anything.

New email
Subject in liquidation, your reference
Dear , Thank you for your letter of about , reference . I will reply in full within 14 days of receiving the information below. So that I can reply properly, please send me: The date and amount of each payment you say is in question. The sections of the Insolvency Act 1986 you rely on. The date you treat as the onset of insolvency. The facts you say show the company was unable to pay its debts when it paid me. The facts you say show the company was influenced by a desire to put me ahead of its other creditors. My records show a payment of received on , for an invoice due on . Please tell me if yours differ. This letter is not an admission of any claim, and I reserve my position. If you believe any of this is wrong, please tell me before and say why. Kind regards,

Tap a highlighted gap to see what goes in it.

Send it by email to the address on their letter, and keep the sent copy. If their letter came by post, post a copy too and note the date.

When not to bother

When it isn't worth it

  • The sum is small and a settlement is on offer. Fighting a claim that costs more in fees than it asks is a bad trade; ask for the offer in writing and weigh it against what advice would cost.
  • The dates and the facts plainly sit against you. If the payment is inside the window, the company was clearly insolvent and the liquidator can show it meant to put you first2, argue about terms: ask in writing for time to pay.
  • You were paid on the day for what you handed over. That is an exchange, and a preference starts with someone who is a creditor of the company2; say so in your reply and ask what the liquidator relies on.
  • The company or the liquidation is in Scotland or Northern Ireland. These sections cover England and Wales; the route differs elsewhere, so take advice there.

The Wolf's note

A liquidator's letter reads like a ruling. It is a request, and only a court can turn it into an order. Ask for the grounds in writing, then let the dates do the talking.

Mr. Wolf · the AI inside WolfX

What comes next

Your next move

All 153 answers
The two WolfX characters climb the steps of an old bank building on an overcast morning.

Don't want to do this yourself?

The Wolf does every step for you. He works out the sums, writes the letters and keeps track of every date. Nothing goes without your yes.