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AnswersVAT, tax and the books

Can I reclaim the VAT on an invoice that was never paid?

The short answer

Yes. If you paid HMRC the VAT on an invoice that is still unpaid six months after it fell due1, the VAT Act 1994 entitles you to a refund of that VAT2, called bad debt relief, once you have written the debt off. You claim it in Box 4 of your return within 4 years and 6 months1 of the later of the due date and the supply date. On cash accounting8 you did not pay it, so there is nothing to claim.

The numbers

The numbers to write down.

6 monthsUnpaid after the later of the due date and the supply date, before you can claim.1
4.5 years4 years and 6 months to claim, counted from that same later date.14
£1.35mLimit on expected turnover to join cash accounting, where you pay VAT on money received.98

What you can add

A £7,200 invoice, six months unpaid

Say you did the work for another business and invoiced it on 2 January 2026: £6,000 plus £1,200 VAT, with 30 days to pay. Payment fell due on 1 February 2026 and nothing has arrived. You put the £1,200 on that quarter's VAT Return and paid it to HMRC. The later of the two dates is the due date, 1 February 2026, and six months after it is 1 August 2026. You write the debt off in your accounts and claim on the return that covers that date, say your quarter to 30 September 2026.

£7,200.00Unpaid on the invoice, VAT included
£6,000.00Less the part that is not VAT: £7,200.00 × 5/61
£1,200.00VAT you can claim back from 1 August 2026

That is £7,200.00 × 1/6, the VAT fraction at 20%, and it goes in Box 4 of the return that covers 1 August 2026. To be safe, treat 31 July 2030 as the last day to claim: 4 years and 6 months after the due date, less a day. The relief returns the VAT only, not the £6,000 sale.

The road ahead

Six steps. No fee to claim.

  1. Step 1: Check it qualifies

    The conditions1: you already put the VAT on a return and paid it, you sold at no more than your usual selling price, and the debt is still yours, not paid or sold on to a factoring firm. Steps 2 and 3 cover the rest.

    You don't need a court claim, and the customer doesn't have to be insolvent6.

    Cost: FreeTime: 5 minutes

  2. Step 2: Count six months from the later date

    The six months run from the later of the due date and the supply date1. The law agrees: section 36(1)(c)2 counts from the supply, and regulation 17211 says a debt can't count as written off until six months after it fell due.

    Your credit terms set the due date: on 60-day terms the clock starts when the 60 days end. A longer period you agree with the customer sets it instead.

    Cost: FreeTime: 2 minutes

  3. Step 3: Write it off and start the file

    Once the six months are up, write the debt off in your accounts2 and move it to a separate bad debt account. HMRC's manual5 says it can't go in before then.

    Keep that account and a copy of the invoice for 4 years from the day you claim1; the usual 6-year VAT rule still applies. Don't use a credit note instead: HMRC allows one only for a genuine mistake, an overcharge or an agreed reduction1.

    Cost: FreeTime: 15 minutes

  4. Step 4: Work out the VAT

    Take what is still unpaid, VAT included, and multiply it by 1/6 when VAT was charged at 20%1. If they paid part, claim only on the VAT in the unpaid part1.

    A payment counts against your oldest invoice first1, unless the customer names an invoice and pays it in full.

    On the Flat Rate Scheme you still claim. On the basic or retailer's turnover method you claim at the standard rate of VAT10, not your flat rate, so the 1/6 still applies. On the cash turnover method the sum is different: give section 14 of HMRC's notice to your accountant.

    Cost: FreeTime: 5 minutes

  5. Step 5: Put it in Box 4

    Enter the VAT in Box 4 of the return that covers the date you meet the conditions1. If you miss that return, a later one works3 within the time limit4.

    Online returns are usually due one calendar month and 7 days after the period ends7.

    Cost: FreeTime: Your next return

  6. Step 6: If they pay, hand it back

    Writing off is a book entry, and you can keep chasing. If money arrives, the rules make you hand back the VAT part of it1: put it in Box 1 of the return for the period it came in.

    The VAT to hand back is your claim × the payment ÷ the unpaid amount. If they pay £3,600 of the £7,200, that is £1,200 × £3,600 ÷ £7,200 = £600.

    Cost: FreeTime: The return after they pay

A letter you can copy

Note to your accountant to write off a debt for VAT

Send it once an invoice is six months past its due date, in time for the VAT Return you want to claim on.

New email
SubjectVAT bad debt relief: invoice to
Hi , Please write off the invoice below as a bad debt and claim the VAT on it through VAT bad debt relief. Customer: Invoice number: , dated Date of supply: Payment was due: Invoice total, VAT included: Still unpaid: VAT to claim: The debt has been unpaid for six months since the later of the due date and the supply date, so it qualifies from . The VAT went on my return and was paid to HMRC. I have not sold or factored the debt. If the customer pays anything, I will tell you straight away so the VAT can go back in Box 1. Please write the debt off, move it to the separate bad debt account with a copy of the invoice, and put in Box 4 of the VAT Return for . Could you confirm by that this is done and which return it is on? If you believe any of this is wrong, please tell me before that date and say why. Thanks,

Tap a highlighted gap to see what goes in it.

Send it by email so it is dated, and keep a copy with the invoice. If the customer pays anything later, send your accountant the amount and the date the same day.

When not to bother

When it isn't worth it

  • You use the Cash Accounting Scheme. You pay VAT when your customers pay you8, so you did not pay this VAT, and HMRC's notice says no relief is needed1.
  • The six months are not up. There is nothing to claim yet. Put the date in your diary and keep chasing until then.
  • The VAT is a few pounds. Each invoice needs its own entry in the bad debt account1, so on small sums the paperwork can cost more than the refund.

The Wolf's note

You owed HMRC the VAT on that invoice whether or not it was ever paid. You can take it back after six months, but the time limit to claim runs from the later of the due date and the supply date, not from the day you write the debt off. Put both dates on the file today.

Mr. Wolf · the AI inside WolfX

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